Legal
Acceptable Use Policy
Sunshine sends your traffic out to the internet from our servers, so what you do through it reaches others from our addresses. This policy keeps Sunshine usable for everyone. It is part of the Terms of Service.
1. Please don't use Sunshine to
- do anything illegal where you are or where our servers are, or help someone else do so;
- attack, scan, probe, overload or break into any system or network, or test security without the owner's permission;
- send spam or bulk unsolicited messages, or run a mail server (outgoing mail on port 25 is blocked);
- spread malware, phishing or fraud, or test stolen payment cards;
- share material that sexually exploits children — we report it to the authorities;
- infringe copyright or other people's rights, including sharing copyrighted files without permission;
- harass, threaten or stalk anyone;
- run a public proxy, resell access, or share one account outside your household;
- get around a pause, a limit or a suspension on your account, or create accounts to do so.
2. How we enforce it
We don't watch your traffic and can't — that's how Sunshine is built. We act on complaints about our addresses, on information from the authorities, and on account-level signals such as many devices or an unusual amount of data. Depending on how serious it is, we may write to you, pause your devices, or close the account. We tell you what we acted on and why, unless the law or an investigation prevents it, and you can always reply to us.
If we close an account for a serious breach, we may keep the e-mail address so the same person cannot sign up again. We refund prepaid time we did not provide, except where the account was used for fraud.
3. Reporting abuse
To report something coming from a Sunshine address, see Abuse and Copyright.