Legal
Cancellation Policy
You can cancel Sunshine online at any time, in a few clicks, without asking anyone.
1. How to cancel
- Sign in at sunshinevpn.co, choose Manage billing, then Cancel subscription. You see a confirmation on screen and get one by e-mail.
- You can also cancel at link.com, where Stripe's Link lists your Sunshine subscription.
- If you cannot sign in, e-mail support@sunshinevpn.co from your account address and we cancel it for you within one business day.
2. What happens after you cancel
- No more renewals are charged.
- Monthly: your devices keep working until the end of the month you paid for. Data you used beyond the included amount in that last month is billed once, at the end of it, never past your ceiling.
- Yearly: your devices keep working until the end of the year you paid for. A per-GB add-on, if you switched it on, ends with it; extra data of $3 or more from the last month is billed once, and anything under $3 is not charged.
- After that your devices pause. They stay listed so you can pick up again later; remove them, or ask us to delete your account, whenever you like — see the Privacy Policy.
- Charges in the last 14 days can be refunded in full — see the Refund Policy.
3. Renewals and reminders
- Subscriptions renew automatically at the end of each period at the price you agreed to when you subscribed.
- We e-mail a reminder before every renewal: 7 days before a yearly renewal and 3 days before a monthly one.
- Price changes are announced at least 30 days ahead and apply from the next period; you can cancel before they take effect.
4. Contact
Logan Meyer, sole proprietor doing business as Sunshine VPN, 930 North Ogden St., Denver, CO 80218, USA · support@sunshinevpn.co